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Put this question to anybody around, “Won’t it be better if our routine tasks were automated?”, and there is a high probability that the person will answer in the affirmative. This trust and dependency on automation have been built up with the introduction of artificial intelligence, machine learning, and other cognitive technologies in the technical world. Even in the business world, regular clerical processes, apart from being repetitive, exhaustive and error-prone, require manual labor, which could otherwise be used for more complex and brain-storming procedures. Almost every organization understands the aforementioned statement well. As a result, today, it is not uncommon to encounter software robots, guiding the users towards solutions on websites, assisting in customer order processing, answering email queries, transferring data between systems, and what not? For instance, RPA even comes in handy for important tasks such as pay-roll processing. The RPA system can pull out the necessary details of employees and calculate the pay based on a particular individual’s CTC and even end up transferring salary in their salary accounts, by going ahead with the required bank transactions.
Given, a systematically planned environment, RPA remarkably improves performance and reduces the cost of the business processes. Although, initially, human intervention is required in case of both, programmable and intelligent bots, the latter’s accuracy, speed and consistency in the later stages of the respective business processes makes RPA, a must have for the organizations.
We at CIO Applications, have assessed and shortlisted some of the most prominent organizations in the industry and hereby present to you the “Top 10 Robotic Process Automation Consulting/Services Companies - 2020.”
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