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Alirrium has been recognized by CIO Applications Magazine as the exclusive recipient of “Top 10 Robotic Process Automation Consulting/Services Companies - 2020,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “,” reflecting its broader leadership. This profile has been developed by the CIO Applications research and editorial team based on insights from an interview with David Hickey, CEO.
David Hickey, CEOA Financial Controller for a large equipment manufacturer works 16 hours on the 4th of July because an “essential data call” must be answered on the 5th. A late night is spent manually consolidating data across 10 spreadsheets after running reports from 3 separate accounting systems.
An insurance Quality Control Specialist hits a breaking point, as the number of settlements spike again. This puts her under extreme pressure to ensure all the paperwork is correct, funds were collected, and the final title insurance policies issued.
The scenarios go on and on, but the central theme remains the same: we have become overwhelmed by data and the manual time and effort required to move and prepare data so that business decisions can be made. We call this manual movement and management of data “the digital assembly line.” It has turned many of us into robots, performing mundane, repetitive tasks over and over again.
Enter "Robotic Process Automation” (RPA), a low code software technology that creates and configures digital robots (“bots”) that mimic the computer-based actions humans take while executing manual, time-intensive, high-volume, rule-driven processes within and across systems and platforms. It’s redefining the future of work, providing a solution to quickly and cost-effectively remove us from the digital assembly line.
Alirrium is an authorized Gold Partner of UiPath, the world’s leading RPA software provider and pioneer of the “Automation First” era. Alirrium provides full life cycle implementation services for both the commercial and federal markets, ranging from SMB automations of select processes to large scale enterprise deployments involving hundreds of digital co-workers managed by a central Robotic Operations Center (ROC) of excellence.
In an interview with CIO Applications Magazine, David Hickey, CEO of Alirrium, explains the benefits of adopting an automation first mindset and how Alirrium helps their clients build a stronger and more resilient organization by unleashing the creativity, passion and talents of their people.
How were you introduced to the RPA technology, and what inspired you to focus on providing RPA services?
Hickey: I attended a Federal automation conference that UiPath was sponsoring and was blown away by what I was seeing on stage. Having worked for an enterprise software company in the past, I was a bit skeptical that the low code software was as easy to work with as the demonstrations on stage portrayed. My early skepticism was quickly put to rest after I challenged a couple of my employees to download the software and automate one of their processes. In both cases, they were able to build working prototypes within 45 days. Inspired by the RPA technology's aptness and brilliance, I decided to pioneer Alirrium, an RPA technology-driven company that helps clients optimize their work using the UiPath platform.
What are your thoughts on evolving technology, and how is it helping organizations to increase their efficiency?
Hickey: At no time in human history has information driven the pace of change and created more innovation and progress as fast as what we see happening today.
We believe RPA isn’t just about streamlining your existing processes, it’s also about unleashing the innovation, creativity and passion of your people
What are the factors that are helping you to stay ahead of your competitors?
Hickey: In two words - “Focus” and “Mastery”. I believe the primary reason Alirrium is a step ahead is simply because we have maintained a razor-sharp focus, building all of our service offerings around the UiPath platform, and helping our clients integrate the digital workforce into their organizations. Mastering a single RPA platform has enabled Alirrium to develop a very tight relationship with UiPath, the clear leader in the RPA enterprise software segment.
This unique relationship with UiPath has also enabled us to build some unique sales channels. An example of this is the recent partnership we launched between Alirrium, UiPath and Deltek—Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. Through this partnership, Alirrium offers Deltek prospects and customers UiPath’s innovative solution for automating processes within and across Deltek solutions, as well as in-between Deltek and third-party applications. Having access to a large customer base enables Alirrium to develop deep process expertise which helps us drive efficiencies for the Deltek Project Nation. It also enables us to develop an extensive inventory of micro-bots specifically designed for the Deltek applications.
We also believe great companies focus their time and effort on building a strong culture centered around a common set of core values. Knowing who you are as an organization helps to attract and retain top talent. At the end of the day, it really is the people you bring into your organization that truly differentiate you. If you are a “bot believer” and feel a connection to our core values, please look me up on LinkedIn. We are growing quickly and want to build a firm around people that share our values.
• Service: We believe great companies don’t just state customer service is a core value – they specifically define it and uphold the standards throughout the entire company to provide a consistently amazing customer service experience. We are a customer-focused team with a natural drive to bring the “wow” to the companies we work with.
• Passion: We believe that you always bet on passion. Our employees are energized and motivated to work with cutting-edge technology, and we are obsessed with ensuring this technology is used to create a better, more fulfilling experience for people and the organizations they support.
• Personal Growth Mindset: We believe you always look to hire people that are naturally curious and continually invest in themselves by increasing their knowledge and skills.
• Teamwork: We believe in the power of the collective genius. Companies succeed in the long run when they are able to create a high-performing work environment based on trust and supported by a servant leader mindset.
• Entrepreneurial Spirit: We believe motivation and job satisfaction dramatically increases when there is a personal sense of ownership in the company. We reward team members that take bold actions and contribute to the growth of our company.
What does the future hold for your organization?
Hickey: RPA technology will continue to advance rapidly, making the process of building a digital workforce easier and easier over the next few years. At some point in the not too distant future we will get to the point where the RPA software is deployed on every computer much like Microsoft Office applications are today. This will require firms like Alirrium to shift away from bot building and implementation services to more strategic services centered around the establishment and deployment of the digital workforce throughout the organization.
We also clearly see a merging of artificial intelligence and machine learning with RPA and fully expect the market to get rebranded to Intelligent Process Automation (IPA) at some point in the next few years. Alirrium is committed to investing in emerging technologies, and to bringing on the talent to support this shift.
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