QA Mentor
Redefining Robot Process Automation with Industry Accredited Tools

Founded in 2010, QA Mentor has grown to be a global leader in the software quality assurance and testing space with ninety seven national and global awards. The company elevates organizations from their Robotic Process Automation (RPA) setbacks using a subject-matter proficient employee base and industry accredited tools.

In an interview with CIO Applications, Ruslan Desyatnikov, the Founder and CEO of QA Mentor provides insights into how the company helps establish cost-effective quality frameworks to facilitate their clients’ overall success.

What are the key services and technology offerings of QA Mentor in the automation space?

QA Mentor operates with 313 certified QA professionals, primarily focusing on quality assurance and software testing domains across 12 global locations. We have also structured our services to provide specialized solutions in robotic process automation and traditional automation using tools like UiPath. We have developed a wide array of tools in the robotics automation field, which includes our proprietary frameworks. Such frameworks are deployed to run and execute all robotic automation scripts for clients, along with saving, executing, and storing the outcomes of all scripts in its central repository. This allows clients to monitor the execution status, any pass-fail difficulties, and other relevant concerns. Moreover, we send screenshot feeds for every issue to keep clients notified regarding any problem during the automation process.

Metric Alert is another groundbreaking tool that we provide for capturing data regarding different KPIs within an RPA project. For example, it indicates the number of executed test cases, revealed test cases, post-execution issues, as well as successful projects. We also have a tool dubbed Robotic Controller that allows us to control and monitor all the robots built for clients.

How do QA Mentor’s services address the current requirements of clients?

Today, several businesses strive to replace their existing manual processes with automation. Take data entry, for instance.

It is one such process where manual operations occur repetitively, making it a top choice for RPA among most companies.

Our services aid their automation efforts with assured ROI. The UiPath tool, combined with our proprietary frameworks, executes the automations seamlessly while ensuring a low turn-around time—when compared to common industry standards. More importantly, during the entire process, we ensure that clients’ other business processes remain operational. As a result, they never need to worry about losing the market share or leaving their customers unsatisfied.

What are the typical processes that QA Mentor employ to solve clients’ issues?

Comprehending every detail of clients’ requirements is our first priority. Over the years, we have witnessed clients’ demands typically revolve around accelerating ongoing automation processes and automating specific manual processes.

After gaining a holistic view of all the requirements, a small-scale proof of concept is created to demonstrate our capabilities and strategies. Clients also receive a free trial based on the proof of concept to understand the outcomes of implementing our robotic automation solutions. We always ask clients to provide us with the most complicated test cases. And within the next 24-hours, we deliver the actual automated scripts for all their manual workflows. The next step entails issuing a contractual agreement to highlight the cost-estimates of the entire project.

The client engagement does not end there! We also provide them with the right education regarding script operations and issue identification for future use. This client-centric approach has enabled us to glean over 450 successful projects.

Could you walk us through some of your client success stories?

An organization from the financial sector approached us when they failed to generate satisfactory results from their automation initiative using traditional tools like Java. We assisted by automating their 1200 test cases as part of regression testing skills utilizing UiPath. Moreover, as the solution was delivered within three months employing only three resources—which was way quicker than the typical time estimates given by our competitors—the client witnessed a hassle-free automation experience. Our experts also ran the execution suit within four hours and enabled them to perform the regression testing cycles with the click of a button.

What are the key differentiators of QA Mentor’s services?

24*7 availability across every time zone coupled with mentorship guidance to make every client self-reliant makes our services exclusive. Moreover, as we have built operational bases in low-cost areas like India and Ukraine, we can ensure competitive pricing for our proprietary frameworks, test management solutions, and metrics KPI solutions. In fact, we have acquired a company in India, which played a vital role in enhancing our capabilities around robotics and process automation. Recently, we have also extended our focus on educating and training robotics to teenagers from 4th to 12th grade.